Fire Clothing
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Frequently Asked Questions

Please reach us at firecustomerassistance@gmail.com if you cannot find an answer to your question.

We do not accept returns or exchanges for personalized items. Additionally, underwear & swimwear cannot be returned or exchanged for sanitary reasons. 


For item(s) purchased at vendor locations cannot be exchanged or returned. 



Contact Client Services:  Email our dedicated Client Services team at firecustomerassistance.com to request a return. 


Please include your full name, order number and phone number. 


Online purchases can be returned [except vendor purchases, in person pick up] within 30 days of purchase. 


All returns are accepted with a chargeback processing fee(based on order total)


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